Shipping FAQs

Get Free Shipping on orders over $150.

Shipping Cost

FREE SHIPPING for all orders over $150.
Orders under $150 are just a flat rate of only $9.95.

All orders are carefully packaged and quickly dispatched next business day from our warehouse and fulfilment centre in Sydney, orders placed on weekend or public holidays are sent next business day.

Delivery Time

Dispatched next business day. Delivery time for domestic orders are as follows:

  • METRO AREAS: 2-3 business days
  • REGIONAL AREAS: 5-9 business days (depending on how remote your location is it may sometimes take an extra day or two).
  • WA / NT Orders: Whilst we work on our Western Australia Fulfilment Centre, Orders to Western Australia and Northern Territory are currently taking approx. 7-14 business days.

Once your order has left our warehouse. Any delays caused by the delivery company are outside our control. Expected shipping times are an estimation given to us by the delivery companies and may vary depending on locations.

Courier Company Details

If you would like to learn more about your order’s designated Courier Service, please see the below details. If you do require further assistance, please contact our friendly Customer Service Team: 02 9387 4143

Australia Post

SSP phone number itemNumber: 13 76 78

PO Boxes

Please note due to the use of Courier Services and the size of parcels we do not deliver to any Australia Post Facilities including PO BOX and Parcel Lockers.


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