Privacy Policy

OCTASMART® and SYMPLER SUPER SLEEPER PRO® products value our relationship with you and the other users of this website. We recognise that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at:

Your privacy is protected by the Privacy Amendment (Private Sector) Act 2000 and we are bound by the National Privacy Principles. Our Privacy Statement is created to outline the collection, use, disclosure, security and access procedures of OCTASMART® and SYMPLER SUPER SLEEPER PRO® to assist you in understanding your rights under the Privacy Act.

Use of Data
Generally we use the information we collect about you for three purposes: to facilitate your order, to let you know about products & services and to create a more enjoyable, more personalised experience for you. We may also use this information to inform you if you have won a contest or competition. We only collect customer information that is necessary for what we do and in ways our customers would expect. For example, we need your name, address and contact details to service your order and if you elect to use your credit card for payment, your card details.

We may also use the information we collect to keep you abreast of changes to our website, to inform you about new products and services or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can contact us on (02) 9387 4143 and let us know.

SMS Data

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Image Copyright
All images appearing on OCTASMART® and SYMPLER SUPER SLEEPER PRO® website are the exclusive property of OCTASMART® and SYMPLER SUPER SLEEPER PRO® and are protected under the Australian, European, United States and International Copyright laws.

The images may not be reproduced, copied, transmitted, or manipulated without the written permission of OCTASMART® and SYMPLER SUPER SLEEPER PRO®.

Use of any image as the basis for another photographic concept or illustration (digital, artist rendering or alike) is a violation of the United States and International Copyright laws.

OCTASMART® and SYMPLER SUPER SLEEPER PRO® will pursue legal action against any individual or company that violates these copyright laws.

All images are copyrighted © 2018-2023 OCTASMART® and SYMPLER SUPER SLEEPER PRO®

In terms of disclosure, there are instances where your name and address might leave our system. We may disclose your information to carefully screened agents and/or contractors for the purpose of administration and to service your order. Any agents and/or contractors of OCTASMART® and SYMPLER SUPER SLEEPER PRO® and all other of OCTASMART® and SYMPLER SUPER SLEEPER PRO® products who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement. That means, for example, not using the information for any purpose other than that to carry out the services they are performing on behalf of OCTASMART® and SYMPLER SUPER SLEEPER PRO®. From time to time OCTASMART® and SYMPLER SUPER SLEEPER PRO® also shares customer information – never credit card information – with trustworthy third parties that wish to market quality products or services to you. You can tell us not to share this information at any time by calling us on (02) 9387 4143. We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency’s request.

Protecting your privacy is our top security concern! At OCTASMART® and SYMPLER SUPER SLEEPER PRO® we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorised persons. In addition to password identification, we also employ Secure Server Software (SSL) to maintain the privacy of your personal data.

Access & Maintenance of your Details

You will always have access to the information that you provide to us. You can easily edit or update your personal information by contacting us on (02) 9387 4143.

How to Contact us
If you have any questions, concerns or complaints please contact our privacy officer on (02) 9387 4143.




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